Help Center · Getting started · Send your first box

Send your first box

The five-step Send a Box wizard, from picking a contact to confirming the send.

One wizard takes a send from "who" to "confirmed". Open Send a Box and it walks five steps — you can move back and forth freely until you confirm.

1
Contact
Pick who the box goes to. Search your existing contacts or add one on the spot. A shipping address is required — if you only have a name and company, Find Addresses can track one down for you.
2
Box
Choose from your box types. Current stock is shown for each, so you know what is ready to ship.
3
Video Brochure
Pick the video the brochure will play, or record one. You can also set up a multi-clip sequence if you want more than a single video on the screen.
4
Notifications
Choose which shipping emails the recipient gets — gift announcement, shipped, out for delivery, delivered. All optional.
5
Confirm
Review everything on one screen and send. The send enters the fulfillment queue — Boxli packs and ships from there.

After you confirm, the send gets its own page tracking the journey end to end: fulfillment milestones first, then the engagement story once the box lands. If Slack is connected, alerts fire automatically using your workspace defaults — nothing extra to configure per send.

Related articles

In the app

Do it where the work happens

Every guide here lives in the in-app Help Center too — open Help in the sidebar.

Open Boxli