Can I change things after sending?

Depends on what you want to change — the rule of thumb is that digital things stay editable forever, physical things lock when the atoms do.

• QR and NFC destinations — editable anytime, even after delivery. The printed codes encode a Boxli redirect, not a fixed URL, so updating a destination on the send’s page takes effect instantly on a box already sitting on someone’s desk.
• The brochure video — editable only until fulfillment packs the box. After that, the file is on the physical device and shipping with it.
• The shipping address — editable only before the box ships. Once a carrier has it, the destination is fixed; if it is wrong at that point, let it fail or return, then re-send corrected.
• Alert rules — always editable. Rules on the Notifications page apply to all engagement going forward, including on boxes delivered long ago.
• Campaign workflows — editable anytime, but edits apply to future runs. A send already moving through a workflow continues on the version it started with.

The editable-destinations point is worth exploiting deliberately: a box keeps living on a desk for weeks, and repointing its codes — from case study to proposal to signing page as the deal moves — keeps the physical artifact useful for the whole cycle.

Related articles

• Delivery tracking and send statuses
• Alert rules reference
• The workflow builder
• The send wizard, step by step
• Why isn’t an engagement showing up?