Where alerts post once Slack is connected, and how to pause or mute them.
Once Slack is connected, any alert rule with the Notify Slack action posts a rich engagement card to the channel you chose during connection — who engaged, what they did, and how it stacks up, right where your team already lives. Engagement is time-sensitive; a watch-to-the-end alert in Slack means a rep can follow up while the prospect is still holding the box.
Two controls keep the channel from turning into noise. The Notifications page has a workspace-wide pause toggle that silences all Slack alerts at once — useful during a big batch send or a demo. And each individual send has a mute on its Automations tab, so a single noisy recipient (or a test box you sent yourself) stops posting without touching the rules everyone else relies on.
Alert rules also set their own frequency per contact — the default is at most once a day — so even fully unmuted, one enthusiastic recipient does not flood the channel.
Every guide here lives in the in-app Help Center too — open Help in the sidebar.
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