Help Center · Analytics & engagement · The engagement map

The engagement map

A pin for every place a brochure reported from — click one to see who engaged there.

The engagement map shows where your boxes are earning attention. Every place a video brochure has reported location from gets a pin; the density of activity shows as a heat wash underneath.

Click a pin and a popup lists who engaged at that location, each with a link straight into the send — so a pin in a city you did not ship to is two clicks from an explanation. Under the map, a ranked location list orders places by event count; clicking a row flies the map to that spot.

Where the coordinates come from: the brochure itself. It reports location pings over its cellular connection, so pins reflect where the physical box actually is — the office it was delivered to, the desk it moved to, the second office it traveled to when someone passed it along. That last case is the interesting one: a box reporting from two different places is a pass-around, and it has its own alert rule.

One boundary worth knowing: only brochure events carry coordinates. QR scans and NFC taps happen on the recipient’s phone and do not report location, so a scan-heavy send can be very engaged and still mapless. The map is a view of where boxes are, not a log of every engagement.

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